How can we help?

Simply type a keyword or short sentence relating to your query into the box below, and our help system will return the most relevant articles.

Search

Smaller Chest

If you don't earn any Chest during a rolling 28-day period, the next Chest you earn will then be smaller, with an easier reward point target.

This is so that all players receive their rewards on a regular basis. Players can still upgrade to a bigger Chest by earning 10 Chests within a rolling 28-day period.

Feedback

Did this article answer your question?

Related Help Articles

Contact Support

Responsible Gaming

Responsible Gaming

We are committed to responsible gaming, and are dedicated to an enjoyable and positive gaming experience.

Special Offers

Special Offers

PokerStars has special offers running all year round, with cash prizes, seats to the best live events and much more.

Playing for Real Money

Chip Stack

Make your first real money deposit and start playing at PokerStars. Deposits are fast and secure.