Announcement: Casino Races (click/tap here for more information)

Search Help

Simply type a keyword or short sentence relating to your query into the box below, and our help system will return the most relevant articles.


Roulette disconnection on multi-player table

If you are disconnected or leave a multi-player table when bets have been placed but before the spin, the bets placed are committed unless you return before the timer expires.

If you are unable to return to the table before the timer expires, once the game is completed, you will be presented with a new temporary table and be able to see the outcome.

Please restart the software and try to open Roulette. When you get the error message, please press 'OK'. After temporary table should open and you should be able to see the result of the game.

If after following these steps the problem persists please contact us via our Contact Support Form.

For further information on this subject, please see our casino Terms & Conditions page.


Did this article answer your question?

Related Help Articles

Contact Support

Responsible Gaming

Responsible Gaming

We are committed to responsible gaming, and are dedicated to an enjoyable and positive gaming experience.

Special Offers

Special Offers

PokerStars has special offers running all year round, with cash prizes, seats to the best live events and much more.

Playing for Real Money

Chip Stack

Make your first real money deposit and start playing at PokerStars. Deposits are fast and secure.