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HiPay: Deposit instructions

To confirm if this payment method is available in your country, please log into your Stars Account and go to the Cashier.

Also, before making a HiPay deposit, make sure your HiPay account is fully activated:

  • Click on the account activation link in the email you received after requesting your first withdrawal to HiPay.
  • If you did not receive this email, check your Spam folder or save the email address to your safe contact list and request a new activation email from
  • Once you're able to log into your HiPay account with the login and temporary password provided in the activation email, change your password to a permanent one.
  • If you forgot your password, you can reset it here.


Once you've successfully activated your HiPay account, follow these steps to complete your deposit:

  1. Log into your Stars Account and go to the Cashier.
  2. Under the Deposit tab, select More Payment Methods to see all available options.
  3. Select Mastercard/Visa by HiPay.
  4. Select your preferred currency (if applicable).
  5. Select one of the suggested deposit amounts or enter a different one in the Other field.
  6. Enter your Deposit Bonus code (if available).
  7. Select the Deposit button.
  8. You will be redirected to HiPay's secure payment online form, where you can:
    • Log into your HiPay Wallet account and use your available balance, or
    • Enter your email address and credit card details in the Direct Payment section. If you choose this option, a new temporary unidentified HiPay account will be created for you, which we will use to send any funds you later withdraw via this method.

As soon as the transaction is approved, the funds should be credited immediately.



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