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Reasons for sending verification documents

As part of our license and legal requirements, we are obliged to obtain certain information from our customers, to ensure that we have documented proof of their age, identity and address.

By providing your documents, you will have additional benefits as a player such as faster processing of transfers, deposit limit increases and withdrawals.

You can upload documents by opening the Contact Us form, located either on the right side of this screen (if you're on a computer) or by scrolling down (if you're on a mobile). 

Once you are there, choose:

  • Category > Account Security and Verification 
  • Sub-Category > Upload Documents

Or, when you are logged into the software, go to Help > Contact Support / Open Contact Support Form


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