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Contact support via Live Chat

The Live Chat feature is only available to some of our players at this time (depending on prior real money deposit history, location, language preferences and settings). We are, however, working towards expanding our coverage. If you are unable to use Live Chat, you can still safely use the Contact Support form, located under 'Help & Support' (if you're on a computer) or under 'Support' (if you're on a mobile).

We'll be sure to get back to you in the shortest time possible.

If it is available to you, you can use Live Chat by logging in and going to:

  1. Account
  2. Help
  3. Live Chat with Support (Chat)
  1. Help
  2. Live Chat with Support Live Chat

Tap the three-line navigation menu icon (Android) or More (iOS) then:

  1. Settings & Tools
  2. Support
  3. Support Live Chat with Support

Select the topic and enter your question in the dedicated field, then click on CHAT. If an operator is available, the chat will start straight away. If not, you will be redirected to our contact form and we will come back to you via email as soon as possible.


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