Announcement: Casino Races (click/tap here for more information)

Search Help

Simply type a keyword or short sentence relating to your query into the box below, and our help system will return the most relevant articles.


Family or friends creating a Stars Account

We welcome friends and family to join our community and play on our site. All they need to do is create a Stars Account with their real name and use their own email address.

An account can by created by clicking on the Join button on our website. Alternatively, our software can be downloaded by going to the Download & Play section of our website and on the login screen there is an option to create a new account.

If the person creating the account receives a message stating no more accounts can be created, they should contact us mentioning the Stars ID of any family or friend in the same household or who uses the same device(s).


Was this article helpfull?

Related Help Articles

Contact Support

Responsible Gaming

Responsible Gaming

We are committed to responsible gaming, and are dedicated to an enjoyable and positive gaming experience.

Special Offers

Special Offers

PokerStars has special offers running all year round, with cash prizes, seats to the best live events and much more.

Playing for Real Money

Chip Stack

Make your first real money deposit and start playing at PokerStars. Deposits are fast and secure.