Announcement: Casino Races (click/tap here for more information)

Search Help

Simply type a keyword or short sentence relating to your query into the box below, and our help system will return the most relevant articles.


Changing account details in the mobile app

Unfortunately, modifying certain account details is not possible from our 'Classic' mobile app; this includes:

  • Uploading an image
  • Updating your mailing address*
  • Managing your phone numbers*

If you wish to update your details, you can do so from your computer by logging in to your account and from the lobby screen selecting Settings followed by Account Details.

Also, if you go to our website via your web browser there is also an option to log in and manage some of your Stars Account settings.

Finally, if you wish to update your mailing address and you are unable to log in from a computer at the moment, you can contact us via our Contact Support form. A link to the form can be found under Contact Us on our website and if you provide us with your complete mailing address, we will gladly update your account for you.

*If the new PokerStars Next Gen app is available in your area you can make changes via this app.


Did this article answer your question?

Related Help Articles

Contact Support

Responsible Gaming

Responsible Gaming

We are committed to responsible gaming, and are dedicated to an enjoyable and positive gaming experience.

Special Offers

Special Offers

PokerStars has special offers running all year round, with cash prizes, seats to the best live events and much more.

Playing for Real Money

Chip Stack

Make your first real money deposit and start playing at PokerStars. Deposits are fast and secure.