How can we help?

Instant eChecks: Updating bank account details

To update your registered bank account details for Instant eChecks, contact our Security department via our Contact Support Form.

A link to the form can be found as follows:

  • Website: Click on Help & Support, then under Contact Support select Contact us.
  • Desktop: Click on the Help menu, then Contact Support.
  • Mobile app: Tap on the Menu button (Android) or the More button (iOS), go to Settings & Tools, tap on Support and select Contact Support.

Once you have the form open follow these steps:

  1. Select the Withdrawals category.
  2. Select the Changing card or payment method sub-category.
  3. Enter Remove eCheck account information in the subject line.
  4. Type your request in the message field and click on Send.


Did this article answer your question?

Related Help Articles

Contact Support

Responsible Gaming

Responsible Gaming

We are committed to responsible gaming, and are dedicated to an enjoyable and positive gaming experience.

Special Offers

Special Offers

PokerStars has special offers running all year round, with cash prizes, seats to the best live events and much more.

Playing for Real Money

Chip Stack

Make your first real money deposit and start playing at PokerStars. Deposits are fast and secure.