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Time frame for receiving tickets won in Twitter contests

In all of our Twitter contests, once the winners are announced it can take from 24 up to 48 hours for the ticket prizes to be credited. In most cases it is done in 24 hours or less, but can take longer at times. This is especially true of the FridayGiveaway promotion where tickets are always credited on Monday following the contest.

We appreciate your patience.

If it has been longer than the above timeframe, please write to us on Twitter so that our Social Media team can assist you further.

If you are unable to get in touch with our Social Media team on Twitter, we kindly ask you to send an email to our support team, providing us with your Twitter Username. We will then forward your email to our Social Media team who will gladly review what happened in relation to this contest.


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