How can we help?

Simply type a keyword or short sentence relating to your query into the box below, and our help system will return the most relevant articles.

Search

Time frame for receiving tickets won in Twitter contests

In all of our Twitter contests, once the winners are announced it can take from 24 up to 48 hours for the ticket prizes to be credited. In most cases it is done in 24 hours or less, but can take longer at times. This is especially true of the FridayGiveaway promotion where tickets are always credited on Monday following the contest.

We appreciate your patience.

If it has been longer than the above timeframe, please write to us on Twitter so that our Social Media team can assist you further.

If you are unable to get in touch with our Social Media team on Twitter, we kindly ask you to send an email to our support team, providing us with your Twitter Username. We will then forward your email to our Social Media team who will gladly review what happened in relation to this contest.

Feedback

Did this article answer your question?

Related Help Articles

Contact Support

Responsible Gaming

Responsible Gaming

We are committed to responsible gaming, and are dedicated to an enjoyable and positive gaming experience.

Special Offers

Special Offers

PokerStars has special offers running all year round, with cash prizes, seats to the best live events and much more.

Playing for Real Money

Chip Stack

Make your first real money deposit and start playing at PokerStars. Deposits are fast and secure.