How can we help?

Simply type a keyword or short sentence relating to your query into the box below, and our help system will return the most relevant articles.


Direct Bank Transfer: Currency conversion

If applicable, we will automatically convert your funds from your Stars Account currency to the Direct Bank Transfer currency available in your registered country. If both currencies are the same, no currency conversion will be made.

The currency in which your withdrawals will be sent to you is always displayed on the withdrawal Cashier screen.

You may also refer to our automated confirmation email as well as the Transaction History button in the Cashier to confirm how your request will be processed.


Did this article answer your question?

Related Help Articles

Contact Support

Responsible Gaming

Responsible Gaming

We are committed to responsible gaming, and are dedicated to an enjoyable and positive gaming experience.

Special Offers

Special Offers

PokerStars has special offers running all year round, with cash prizes, seats to the best live events and much more.

Playing for Real Money

Chip Stack

Make your first real money deposit and start playing at PokerStars. Deposits are fast and secure.