How can we help?

Simply type a keyword or short sentence relating to your query into the box below, and our help system will return the most relevant articles.


Reverse transfer

In case you have transferred funds to the wrong recipient, we will try to reverse the transfer.

Players are ultimately responsible for making sure that they have entered the correct details of the intended recipient.

Please contact us as soon as possible with details of the transaction (date, time, amount and the Stars ID of the recipient).


Did this article answer your question?

Related Help Articles

Contact Support

Responsible Gaming

Responsible Gaming

We are committed to responsible gaming, and are dedicated to an enjoyable and positive gaming experience.

Special Offers

Special Offers

PokerStars has special offers running all year round, with cash prizes, seats to the best live events and much more.

Playing for Real Money

Chip Stack

Make your first real money deposit and start playing at PokerStars. Deposits are fast and secure.