Casino Instant Bonus FAQ

How can I get a Casino Instant Bonus? What is a Casino Instant Bonus? Where can I check my Casino Instant Bonuses? Can I see my Casino Instant Bonus balance at Casino tables or games? In what order will my funds (Casino Instant Bonus and real money) be spent? Can I withdraw Casino Instant Bonus funds? What if I have more than one Casino Instant Bonus in my account? Can my Casino Instant Bonus expire? I received a pop-up about a Casino Instant Bonus, what happens if I click ‘Accept’? If you choose to ‘Decline’ the Casino Instant Bonus, the pop-up window will disappear and no further actions will be needed. What if I don’t wish to use the Casino Instant Bonus I have received? What happens when I surrender a Casino Instant Bonus? What is the surrender value? What happens when I pause a Casino Instant Bonus? How can I resume my Casino Instant Bonus? What do I need to do to convert my Casino Instant Bonus to real money? Can I use the Casino Instant Bonus I received on all games, or only specific games? I tried surrendering my Casino Instant Bonus, but no real money was credited to my account - why? I played Casino games but didn’t earn any redemption points, why? Can I use my Casino Instant Bonus to play poker? Why can’t I use my bonus on Live Dealer Roulette? I had a Casino Instant Bonus in my account but I can no longer see it - what happened?

If you have any further questions about Casino Instant Bonuses, please contact Support.

PokerStars Casino App

PokerStars Casino App

Play PokerStars Casino games on-the-move with the app, available for download on iOS and Android.

Casino Instant Bonus

Casino Instant Bonus

See the Casino Instant Bonus page to find out how your Instant Bonus works, and how to use it.

Casino Instant Bonus FAQ

Casino Instant Bonus

Got questions about one of our Casino Instant Bonuses? Check out our extensive FAQ.

Customer Support

Support

The PokerStars support team is on hand 24-7 to assist you, and can answer any questions not listed in the FAQ.

Playing for Real Money

Chip Stack

Make your first real money deposit and start playing at PokerStars. Deposits are fast and secure.