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Neosurf: General information

To confirm if this payment method is available in your country, please log into your Stars Account and go to the Cashier.


Neosurf is a pre-paid voucher that allows you to deposit on your Stars Account without divulging your credit card number or personal account details. 

Registration is not required and you can purchase your Neosurf voucher in more than 100,000 outlets around the world.

Any leftover amount on your vouchers can be used for future deposits using the same PIN code.

You may combine vouchers or transfer any leftover balances to a new voucher on the Neosurf website up to a maximum of €250 (or equivalent).

We do not charge any other fees for using Neosurf. Neosurf will deduct a €2 inactivity fee (or equivalent) from the voucher balance every month one year after purchase or 6 months after last use.


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