Announcement: Delayed responses/site issues - (click/tap here for more details)

Search Help

Simply type a keyword or short sentence relating to your query into the box below, and our help system will return the most relevant articles.

Search

PokerStarsPay: Deposit instructions (Uruguay)

IMPORTANT!

  • Do not make more than one Cashier request for the same deposit.
  • Wait until your previous PokerStarsPay deposit is credited before requesting a new one.
  • Request new instructions in the Cashier for every new PokerStarsPay deposit.
  • Make sure to deposit the exact amount given in the instructions, even if it's slightly lower, we will credit the full amount.

 

To deposit with PokerStarsPay, follow these steps:

  1. Log into your Stars Account and go to the Cashier.
  2. Under the Deposit tab, select More Payment Methods to see all available options.
  3. Select PokerStarsPay.
  4. Select your preferred currency (if applicable).
  5. Select one of the suggested deposit amounts or enter a different one in the Other field in UYU.
  6. Enter your Deposit Bonus code (if available).
  7. Select the Deposit button.
  8. Enter your Cédula de identidad and select RedPagos under My Bank.
  9. Select the green arrow to proceed.
  10. On the next screen, confirm your transaction details and submit your request.
  11. Make note of the payment details provided and go to the nearest RedPagos branch.
  12. Provide them with your cédula number and complete your payment.

Note we do not charge any fees for PokerStarsPay deposits and currency conversions are processed by our third party processor.

Your deposit should be credited within 60 minutes as long as you send your payment:

  • For the exact amount you requested in the Cashier
  • During business hours (no weekends or public holidays)

If any of the above guidelines is not followed, your deposit could take up to 3 business days to be credited.

 

Feedback

Did this article answer your question?

Related Help Articles