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STARS TRANSFER: Time frame for credit

STARS TRANSFER deposits will be credited within the following time frames:

Country Time frame
Brazil
  • Within 60 minutes if made:
    • Via online banking
    • For the exact amount requested
    • Within 24 hours of the deposit instructions being issued
  • Up to 2 business days if made:
    • Using a different beneficiary
    • For a different amount
    • More than 24 hours after the deposit instructions were issued
    • Over the counter at a bank branch
    • Via an ATM
Chile
  • 15 minutes
Mexico
  • Up to 1 hour if paid on Banamex or Spei Banks if made:
    • For the exact amount requested
    • Within business hours
  • Within 24 hours (if paid at OXXO store or via Bancomer) if made:
    • From the same beneficiary selected in the Cashier
    • For the exact amount requested
    • Within 24 hours of the deposit instructions being issued
    • During business hours (no weekends or public holidays)
  • Up to 2 business days if any of the above is not followed.
Uruguay
  • Within 3 hours (after paid at RedPagos store) if made:
    • For the exact amount requested
    • Within business hours


Some additional details to avoid delays with your STARS TRANSFER deposits:

  • Do not make more than one Cashier request for the same deposit.
  • Wait until your previous STARS TRANSFER deposit has been credited before requesting a new one.
  • Request new instructions in the Cashier for every new STARS TRANSFER deposit.

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