Hvernig getum við aðstoðað?

Simply type a keyword or short sentence relating to your query into the box below, and our help system will return the most relevant articles.


QIWI Wallet: Wrong phone number troubleshooting

If you receive an error Выставление счета незарегистрированным пользователям запрещено after clicking the Submit button, these could be some reasons for it:

  • Mobile number entered does not match the one recorded on your QIWI wallet. Enter your mobile phone number including the international country code (Example: +79157XXXXX4 for Russia and Kazakhstan, +38044XXXXX1 for Ukraine) in the Mobile Phone Number field, which is also your QIWI Wallet account number.
  • Not registered with QIWI wallet; you can register on the QIWI website.

If the isssue remains try any of the alternate deposit methods available in the Cashier.


Did this article answer your question?

Related Help Articles

Contact Support

Responsible Gaming

Responsible Gaming

We are committed to responsible gaming, and are dedicated to an enjoyable and positive gaming experience.

Special Offers

Special Offers

PokerStars has special offers running all year round, with cash prizes, seats to the best live events and much more.

Playing for Real Money

Chip Stack

Make your first real money deposit and start playing at PokerStars. Deposits are fast and secure.