Difference between account and username

Each player only has one account with one username to manage and it can be used for our brands and platforms that are available in your area.

The advantage of having just one account to manage includes:

  • You will only need to remember one username and one password to access any of our products and brands available in your region.
  • You will have one wallet and one account balance, so managing your deposit and withdrawal methods - plus any self-imposed limits or restrictions - is much easier.
  • Universal account settings mean if you need to change the address on your account, or for example add a PIN or security token, you will only need to do it once.
  • Accessing our player support functions will be more efficient.

Most of the emails you receive relating to your account come from account email addresses, so ensure that your email filters are configured to accept messages from the 'account' domain.


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