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INSTADEBIT: Withdrawal instructions

To confirm if this payment method is available in your country, please log into your Stars Account and go to the Cashier.


To withdraw to your INSTADEBIT account, you need to have made at least one previous deposit using INSTADEBIT in the past 12 months.

To request an INSTADEBIT withdrawal, follow these steps:

  1. Log into your Stars Account.
  2. Go to the Cashier and select the Withdraw tab.
  3. You will see your available balance. Insert the withdrawal amount you wish to request and press the green arrow.
  4. In the next screen, you'll be notified if you have any pending automatic withdrawals and the payment methods available to withdraw any remaining amount.
  5. If you do not have any pending automatic withdrawals, or if there's a remaining amount, select INSTADEBIT from the available payment methods and choose the green arrow.
  6. Check if your account details are correct and submit your request.

Once you have submitted your withdrawal request, please allow us up to 72 hours to process your request.

Be aware that, according to our Withdrawal Policy, withdrawals will automatically be credited back to any and all of the following methods that you may have used to make deposits in the last 12 months in the following order, before being credited back to your INSTADEBIT account.

  1. CFT eligible* VISA cards
  2. NETELLER and Skrill

*CFT (Credit Funds Transfer) eligible: cards that allow incoming credits.


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