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PokerStarsPay

What is PokerStarsPay?

PokerStarsPay allows you to make funds transfers in your local currency directly from your bank account. You can make the transfer online at your bank's website and your Stars Account will be updated almost instantly.

How can I make purchases?

PokerStarsPay is fully integrated via the cashier. When you click on ‘Cashier’ and then on ‘Make a Deposit’, you will see an option to use PokerStarsPay. Click on the PokerStarsPay button, and select your bank from the list of supported banks. Enter the information requested and the amount you wish to deposit in your local currency. You will be then presented with instructions to complete the deposit, which will also be emailed to you.

The instructions will include the bank details of our payment processor, which you must include in the instructions to your bank when you are sending your payment to us.

How long does it take before my Stars Account is credited?

If you complete your transfer via the online banking service of one of the banks listed in the Cashier, the funds should be credited within 60 minutes. If the transfer is made via ATM, by phone, from a different bank, outside business hours or not completed via our Cashier screen, it may take up to 72 hours to be credited.

What about my withdrawals?

PokerStarsPay withdrawals are currently unavailable. Please check our Withdrawal Policy for more information.

How does the exchange rate conversion work?

Currency conversions from/to local currency for all PokerStarsPay transactions – deposits and withdrawals - are processed by our payment processor.

If you deposit to or withdraw from your EUR, CAD or GBP Stars Account balances the following will also apply: we will use the prevailing mid-market rate provided by XE (plus a small fee if applicable) to convert your deposits to your account currency. For additional information, please read our Real Money Transaction Processing and Currency Conversion Terms and Conditions.

What will it cost me to use this payment method?

We do not charge any fees for using PokerStarsPay, however an additional fee may be applied by our payment processor for processing of your withdrawal transactions.

If you have any further queries, feel free to contact Support.